Customer service
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Kishuburo Co., Ltd.
Since we can confirm ‘finishing touches’ of the construction site with photos, it is possible to issue accurate work instruction without visiting the workplace. By efficienating workflow, we managed 25% more cases in the peak season than the last year, and ultimately led us to improve our achievement record. -
Hinokiya Holdings Co.
LINE WORKS was introduced to Hinokiya Group as a tool to communicate with customers visiting house exhibition halls. As a result, acquisition of contacts doubled, and the amount of conversations after initial contact has increased three times over. This has led to differentiation over competitor companies. -
Nippon Rent-A-Car Corp.
We implemented LINE WORKS for business chat and prohibited the employees from using corporate email as a countermeasure of ransomware attack. LINE WORKS integration enables real-time communication between offices, which helps our company to handle the customer inquiries faster.
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