The ultimate guide for LINE WORKS starters


starting LINE WORKS

Greetings everyone! Welcome to LINE WORKS, the work chat that can transform the way your team works.
We created this guide to provide the basics and quick tips for those who are about to start LINE WORKS.

For the latest information, please refer to our Help Center.


The basics

For first-timers

Get your teams on board in minutes regardless of where they are.

LINE WORKS is available on the mobile app, PC app, and web browser.


Available on smartphone, PC, and tablet

You can use LINE WORKS on smartphones, PC, and tablets.

With one account, you can log in on different devices.

Use LINE WORKS on the devices you prefer depending on the location and situation!


• Smartphone App

iOS Android

• PC Browser

LINE WORKS Service Admin

• PC App

Windows macOS

Getting started

1. Add members 

On LINE WORKS, members are those added or invited by the person who created the company account.

There are two ways to add members.


• Add members in Admin
The administrator, a person who created the company account, enters member information such as name and then shares ID and password.


• Share invitation link
The administrator shares the invitation link and have members enter a name, ID, password, etc.


2. Start conversation

On LINE WORKS, communication happens in real-time on Message.

Learn the basics of Message: how to send, recall, read receipt, LINE connection, and voice/video calls.


3. Fundamental features

Get to know LINE WORKS features that are not available on LINE.

LINE WORKS is more than just a work chat and provides the following services:


• Board: Notify and keep the team or organization aligned

• Calendar: Manage schedules together

Task: Add and track things to do

• Form: Collect opinions

• Contacts: Find members easily

• Group: Share notes, files, and group schedules


4. Expand users

Now that you have a basic understanding of using LINE WORKS, consider expanding users from a team to the entire organization.


• Organization management
Communicate and collaborate conveniently throughout the organization!


• Other management functions
Management and operational barriers may come up as the scope of people using LINE WORKS expands.

In this case, you can use several management functions with LINE WORKS paid plans.

Learn more about management functions on our Help Center.

For more assistance 

To learn more about how to use LINE WORKS, please refer to our guides and tips!

line works help


• Help Bot: You can learn details on how to use LINE WORKS simply by selecting the service of your choice on Help Bot.
• Help Center: You can check the guide on the latest version of LINE WORKS services. To share with co-workers, you can print the guides as well.

• Inquiry: Access the support page by pressing ‘Inquiries’ at the bottom of the Admin screen.

Inquiries are only available in Japanese for paid plan users.